Refund and Returns Policy

Cancellation and Refund Policy

At Dhankranti.com, we value our customers and aim to provide the best possible service. Please read our cancellation and refund policy carefully.

1. Cancellation Policy

Orders for services or digital products can be cancelled within 24 hours of placing the order, provided that the service has not yet started or the digital product has not been delivered.
To request a cancellation, please contact our support team with your order details.

2. Refund Policy

Refunds are processed in the following situations:

For Digital Services: If the service is not delivered as described or if it is cancelled within the allowed period.
For Physical Products (if applicable): Refunds are applicable only if the item is damaged, defective, or different from the order placed.
Refund requests must be made within 3 days of delivery.

3. Refund Timeline

Approved refunds will be processed within 7–10 business days to your original payment method.
The time taken for the refund to reflect in your account depends on your bank or payment provider.

4. Non-Refundable Items/Services

Customized services already initiated.

Digital products that have been downloaded or accessed.

Contact for Cancellations and Refunds

📍 Address: Dhankranti Share Market, Bhadale Complex, Near KK Care Hospital, Tapkir Chowk, Bhosari Alandi Road, Wadmukhwadi 412105, PCMC, Pune, Maharashtra 412105
📞 Phone: +91 91722 50214
📧 Email: contact@dhankranti.com

Shipping and Delivery Policy

At Dhankranti.com, we strive to deliver your orders promptly and efficiently.

1. Shipping Timelines

For Digital Services/Products: Access or delivery will be provided via email or your account within 24–48 hours after payment confirmation.
For Physical Products (if applicable): Orders are usually processed within 2–4 business days and delivered within 7–10 business days, depending on your location.

2. Delivery Methods

Digital services/products are delivered electronically.
Physical products are shipped via reputed courier partners.

3. Shipping Charges

Shipping charges (if any) will be displayed at checkout.
Free shipping may be offered on selected products or promotions.

4. Order Tracking

For physical products, a tracking link will be provided via email/SMS once the order is dispatched.

5. Delays in Delivery

While we strive to meet the delivery timelines, delays may occur due to unforeseen circumstances such as courier delays, natural calamities, or public holidays.

Refund and Returns Policy